One code on the fridge door: the holiday-let welcome page done properly

What the welcome page should answer

Guest questions cluster at three moments, and the page should be organised the same way. On arrival: how to get in, where to park, the wifi. In the middle of the week: how the oven works, where the fuse box is, bin day, what to do if the trip switch goes. Before leaving: checkout time, keys, stripping beds or not. A page structured by moment answers the question a guest has at 9pm without the owner's phone being involved, which is the actual product: fewer messages, calmer guests, better reviews. Keep each answer two lines long; this page gets read on a phone, often with wet hands.

Where the code goes, and how big

The fridge door earns its reputation: guests stand in front of it, it is at hand height, and it is the traditional home of exactly this information. An internal acrylic or laminated plate at 40 to 60mm scans comfortably from arm's length; the print size guide has the full working for other spots. Put one code on the fridge or hallway, and consider a second on the back of the front door facing outward for arrivals with arms full of cases. A single dynamic code per property keeps the story simple: scan anywhere in the house, land on the same page.

Six units, six codes, one afternoon

An owner or manager with several properties has the set-shaped problem in miniature: unit 3's boiler is not unit 5's, and the bin day differs across the road. One code per unit, each opening that unit's own page. The list is short enough to type, but the bulk generator still earns its use: one row per property, label and destination, generating the whole set named by property so the right acrylic plate goes in the right cottage. Free covers three dynamic codes; a real portfolio is Pro at £9 a month, which is less than one reprint of laminated cards across a portfolio, once.

What survives turnover

The fixture outlasts the information, which is the whole arrangement: a plate screwed or strongly adhered to the fridge survives years of cleans, while the door code, the wifi password and the cleaner's phone number live on the page behind it and change as often as needed. Changing the door code between guests is good security; printing it on a laminate is the reason most let cards go stale. There is one deliberate exception worth keeping: a small printed wifi card handed to guests at check-in suits guests who never scan anything, and costs nothing to include in the welcome folder.

The scan count on a holiday let, honestly

A dynamic code counts scans, and on a let that number answers one useful question: did guests find and use the guide. A property with forty guest-nights and four scans is telling you the fridge plate is not working, or the printed wifi card answered everything and the page is redundant, and both are worth knowing before the next season. It will never be a large number, because one party scans once and then has the page saved. No individual guest is identified: the analytics carry a date and a rough location at most, and nothing that links a scan to a booking.